Returns & Exchanges
We want you to feel iconic in your POSTER GIRL pieces, but if your order isn't quite right, we offer returns on all full-priced items within 14 days of delivery. Please ensure all garments are unworn, in their original packaging, and with all security tags still intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in the original designer box and mailer bag, ensuring the security seal remains unbroken for a valid refund.
Ship It Back
Download your prepaid shipping label from the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing